Welcome to Fermina! By accessing and using our website and services, you agree to comply with and be bound by these Terms of Use. Please read these terms carefully before using our website or making any purchases.

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1. Acceptance of Terms

By using the Fermina website, you agree to be bound by these Terms of Use, as well as any other applicable policies or guidelines. If you do not agree with these terms, you should not use our website or services.

2. Use of Website

• You agree to use our website for lawful purposes only.
• You are responsible for maintaining the confidentiality of your account information, including any login details and passwords.
• You agree not to interfere with, disrupt, or attempt to gain unauthorized access to any part of the website, server, or networks connected to Fermina.

3. Account Creation

To make a purchase or access certain features, you may need to create an account. By doing so, you agree to provide accurate, current, and complete information. You are responsible for any activity that occurs under your account and should notify us immediately if you suspect unauthorized access.

4. Orders and Payment

• All prices are listed in the local currency of the country where the purchase is made.
• We accept various payment methods, including credit/debit cards and other secure payment methods.
• By placing an order, you are making an offer to purchase a product. Fermina reserves the right to accept or decline orders at our discretion.
• Orders will only be shipped once payment has been successfully processed.

5. Shipping and Delivery

• We ship to Kuwait, Saudi Arabia, and the United Arab Emirates.
• Delivery times may vary depending on the destination and availability of items.
• While we make every effort to meet delivery expectations, Fermina is not responsible for delays caused by third-party couriers or unforeseen circumstances.
• Once your order has shipped, you will receive a tracking number to monitor its progress.

6. Returns and Exchanges

• Returns and exchanges are accepted within [X] days of receiving your order, provided the items are unused, in their original packaging, and accompanied by proof of purchase.
• Customized or final-sale items are non-returnable.
• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• Upon approval, a refund will be processed to the original payment method.

7. Privacy and Data Protection

We value your privacy and are committed to protecting your personal data. Our practices are outlined in our Privacy Policy, and by using our website, you agree to the collection and use of your information in accordance with this policy.

8. Intellectual Property

All content, including images, logos, designs, and text, is the property of Fermina and is protected by intellectual property laws. You may not use, copy, or reproduce any content from our website without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Fermina is not liable for any indirect, incidental, or consequential damages arising from your use of the website or our products. Our liability is limited to the amount paid for the specific product that caused the issue.

10. Modifications to Terms

Fermina reserves the right to update or modify these Terms of Use at any time. Any changes will be posted on our website, and by continuing to use the site, you accept the updated terms.

11. Governing Law

These Terms of Use are governed by the laws of Kuwait, Saudi Arabia, and the United Arab Emirates. Any disputes arising from these terms will be subject to the jurisdiction of the courts in these regions.